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Rath & Strong's Six Sigma Leadership Handbook
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Rath & Strong, Thomas Bertels (Editor)
ISBN: 978-0-471-25124-8
Hardcover
592 pages
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Price: US $120.00
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| Achieve unparalleled customer satisfaction and greater profitability with this essential handbook! Six Sigma is a proven and highly effective business initiative for improving customer satisfaction and increasing the efficiency of processes. Rath & Strong's Six Sigma Leadership Handbook highlights the critical factors that make or break implementation, offers key best practices for getting it right the first time, and offers real-life examples and case studies that light the path to success. With Rath & Strong, you'll get an overview of the tools, methods, approaches, benefits, and risks that are associated with each element of the methodology.
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